Support

Need help? We're here for you. Reach out and we'll get back to you as quickly as possible.

Email Support

For account issues, technical questions, or general inquiries.

support@vidreply.net

FAQ

How do I record a video?

Tap the + button at the bottom of the app, fill in your couple's details, and hit Record. You can use the AI teleprompter for script guidance.

How do couples receive my video?

After you send a video, your couple receives an email with a link to a beautifully branded landing page featuring your video message.

Can I customize my landing page?

Yes! VidReply offers 8 landing page templates designed for different vendor types. You can set your preferred template in Settings.

How do I manage my subscription?

Go to Settings in the app and tap Manage Subscription. You can also manage it through your Apple ID subscription settings.

How do I delete my account?

Go to Settings, scroll to the bottom, and tap Delete Account. This will permanently remove all your data.